Privacy Policy

1. Information We Collect

When you use Scentoria's website or place an order, we may collect the following information:

• Personal Information: Name, email address, phone number, delivery address
• Order Information: Products purchased, order history, preferences
• Technical Information: IP address, browser type, device information, cookies
• Communication Data: Messages sent through WhatsApp or email

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Improve our products, services, and website experience
• Send promotional materials (only with your consent)
• Comply with legal obligations

3. Data Storage and Security

We take data security seriously. Your information is stored securely and protected using industry-standard encryption methods. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and user behavior
• Improve website functionality and performance

You can control cookies through your browser settings, but disabling them may affect your experience on our website.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Delivery companies, payment processors, hosting services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

6. Third-Party Services

Our website may contain links to third-party websites or services (such as WhatsApp, Instagram). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

• Access and request a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at hello@scentoria.com

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries outside of Morocco. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: